Privacy Policy

Exclusive Villa Collection (“Exclusive Villa Collection,” “EVC,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit exclusivevillacollection.com, submit a travel inquiry, contact us, or otherwise interact with our travel advisory services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Telephone number
• Travel dates or approximate travel dates
• Number of travelers
• Destinations of interest
• Accommodation preferences
• Trip type
• Travel interests
• Approximate trip budget
• Special occasions
• Comments, requests, or other information you choose to provide

When appropriate for planning or arranging travel, you may separately provide additional information necessary to complete a reservation or travel service.

Please do not submit passport numbers, Social Security numbers, full payment-card numbers, account passwords, or other highly sensitive information through general website inquiry forms unless we specifically provide a secure method for doing so.

Our website’s Plan My Trip inquiry form is not intended to collect or store full credit-card information.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics providers, security services, or similar technologies.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Approximate geographic region
• Referring website
• Pages viewed
• Date and time of visits
• Website interactions
• Diagnostic, security, and performance information

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure the effectiveness of our content or marketing where such services are enabled.

3. How We Use Your Information

We may use personal information to:

• Respond to travel inquiries
• Research and recommend hotels, resorts, villas, destinations, experiences, transportation, and other travel services
• Prepare customized travel proposals and itineraries
• Communicate with you about requested travel arrangements
• Request availability, rates, amenities, or other information from travel suppliers
• Arrange or facilitate travel reservations
• Provide customer service before, during, and after travel
• Maintain records relating to inquiries and bookings
• Improve our website and services
• Protect our website and systems from fraud, abuse, or security threats
• Send communications you have requested or consented to receive
• Comply with legal, regulatory, accounting, or contractual obligations

We may also use aggregated or de-identified information for analytics, business planning, and website improvement.

4. Travel Suppliers and Service Providers

Exclusive Villa Collection is a travel advisory business. In order to research, arrange, or service your travel, we may need to provide relevant information to third parties.

These may include:

• Hotels and resorts
• Villa owners and villa management companies
• Cruise lines
• Airlines and aviation providers
• Ground transportation companies
• Tour operators
• Destination management companies
• Travel insurance providers
• Experience providers
• Booking platforms
• Travel networks and host-agency partners
• Payment processors
• Technology, hosting, email, analytics, and security providers

We provide information reasonably necessary to fulfill the requested service.

Third-party travel suppliers operate under their own privacy policies and business practices. Once information is provided to a supplier for a reservation or requested service, that supplier’s handling of your information may also be governed by its own privacy policy.

5. Oasis Travel Network and Signature Travel Network

Exclusive Villa Collection operates through Oasis Travel Network and is affiliated with Signature Travel Network.

Information relating to travel inquiries or reservations may be processed through authorized travel-industry systems or partners when reasonably necessary to research, arrange, document, or service travel.

Exclusive Villa Collection’s IATA/IATAN number is 10520860.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may be used for:

• Essential website functionality
• Security
• Website performance
• Traffic measurement
• Analytics
• Remembering preferences
• Understanding how visitors interact with the website
• Measuring marketing effectiveness where applicable

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect website functionality.

Some browsers offer a “Do Not Track” setting. Because there is not one universally accepted technical standard for responding to traditional Do Not Track signals, our website may not respond to every such signal.

Where applicable law requires recognition of a legally recognized browser-based privacy preference or opt-out mechanism, we will comply as required.

7. Sale and Sharing of Personal Information

Exclusive Villa Collection does not knowingly sell personal information to third parties for money.

We do not intend to use personal information collected through travel inquiries for unrelated third-party marketing.

If our practices change in a manner that constitutes a “sale” or “sharing” of personal information under an applicable privacy law, we will update this Privacy Policy and provide any legally required choices or opt-out mechanisms.

8. Marketing Communications

If you subscribe to a newsletter or other marketing communication, we may use your email address and related information to send that communication.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Transactional or service-related messages concerning an inquiry or booking may still be sent when necessary.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested travel services
• Maintaining appropriate business records
• Supporting customer service
• Resolving disputes
• Preventing fraud
• Meeting contractual, tax, accounting, or legal obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should not send highly sensitive information through ordinary email or general website forms unless specifically instructed to use an appropriate secure method.

11. International Travel and International Data Transfers

Travel is inherently international.

When you request travel outside the United States, your information may need to be transmitted to hotels, resorts, transportation companies, tour operators, destination partners, or other suppliers located in other countries.

Privacy and data-protection laws in those countries may differ from those in your home jurisdiction.

By asking us to research, arrange, or service international travel, you understand that information reasonably necessary to provide those services may be transmitted internationally.

12. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how personal information has been used or disclosed
• Withdraw certain consents
• Opt out of certain marketing communications
• Exercise other privacy rights available under applicable law

Not every right applies in every circumstance.

To submit a privacy request, contact:

info@exclusivevillacollection.com

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

13. California Residents

California residents may have privacy rights under applicable California law.

Depending upon whether a particular law applies to Exclusive Villa Collection and to the information involved, these rights may include access, correction, deletion, information concerning collection and disclosure practices, and certain opt-out rights.

California residents may submit a privacy request by contacting:

info@exclusivevillacollection.com

Exclusive Villa Collection does not knowingly sell personal information for monetary consideration.

14. Children’s Privacy

Our website and travel advisory services are directed to adults arranging travel and are not intended for children under 13 to independently submit personal information.

We do not knowingly solicit personal information directly from children under 13 through this website.

Parents or guardians arranging family travel may provide information about children when reasonably necessary for travel planning or reservations.

If you believe a child has submitted personal information directly to us without appropriate authorization, contact us so we can review and address the matter.

15. Third-Party Websites

Our website may contain links to hotels, resorts, tourism organizations, booking services, airlines, travel providers, social media platforms, or other third-party websites.

We do not control the privacy practices of those third parties.

Visiting a third-party website is subject to that site’s own privacy policy and terms.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Exclusive Villa Collection
Operates through Oasis Travel Network
Affiliated with Signature Travel Network
IATA/IATAN: 10520860

Email: info@exclusivevillacollection.com
Telephone: 1-800-386-9705
Website: exclusivevillacollection.com

Plan My Trip Terms of Use Disclosures